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Our Place / Our Place - US
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Where can I find delivery information?
Orders are usually prepared within 2–4 business days after confirmation. Weekends and public holidays are excluded; business hours are counted during normal operating days, not continuously. Estimated transit after dispatch is 3–7 business days. Preparation and transit are separate periods. Carrier delays, remote locations and exceptional conditions can extend estimates; delivery dates are not guaranteed.
Read the shipping policy
What should I know about returns?
Our voluntary return window is 45 calendar days after delivery for eligible unused items. Contact us before sending a return. Product-specific exclusions must be disclosed before purchase; mandatory consumer rights remain unaffected.
Read the returns policy